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HÉRITAGE ET IDENTITÉ

What is the essence of the Goldies brand?

Goldies is more than just a ready-to-wear brand; it's a story of legacy. We offer curated pieces designed as armor. From my mother, an eye for detail and a love for beauty. From my father, independence and the strength to assert oneself unapologetically. A Goldies garment is a silent presence.

What type of woman is your wardrobe designed for?

To the ambitious, bold, and fiercely independent woman. Our pieces are for those who use fashion not as a frivolity, but as a language of power and refinement. Those who command respect the moment they enter a room.

ORDERS & DELIVERY

What are your standard delivery times?

The demand we place on our parts is reflected in our shipments. The standard delivery time is 3 to 5 working days. Each order is prepared with absolute rigor.

Can I track my order?

Of course. As soon as your selection leaves our warehouses, you will receive an email notification with a tracking number. You maintain full control over the reception of your package.

Is it possible to modify or cancel my order?

Notre processus logistique est rapide pour vous garantir les meilleurs délais. Si vous devez modifier votre commande, contactez-nous immédiatement à goldiesfrcontact@gmail.com. Une fois la commande expédiée, aucune modification n'est possible.

Do you deliver internationally?

Ambition knows no bounds. We deliver internationally. Shipping costs and delivery times vary depending on the destination and will be calculated accurately when you validate your cart.

RETURNS & EXCHANGES

Quelle est votre politique de retour ?

You have 14 days from receipt to return an item to us. The requirement goes both ways: the garment must be in pristine, unworn, unwashed condition, and with all its original tags attached.

How do I initiate a return?

Please contact our customer service at goldiesfrcontact@gmail.com with your order number. We will provide you with precise instructions. Returns at Goldies are as smooth as purchases.

Are return shipping costs my responsibility?

Yes, return shipping costs are the responsibility of the customer, except in the exceptional case of a proven defect on the received item. We encourage conscious and thoughtful purchases.

Within what timeframe will I receive my refund?

Upon receipt and thorough inspection of the part in our workshops, the refund will be processed. It will appear on your original payment method within 7 to 10 business days.

SELECTION & INTERVIEW

How can I be sure to order the right size?

Each product page details the cut and fit of the garment. If an item sizes differently than usual, this is formally indicated. If in doubt, our customer service is at your disposal.

Do you restock sold-out items?

Our selections are designed to be exclusive. While some foundational pieces may return, we prioritize novelty and uniqueness. Don't miss out on a piece that asserts your identity.